Frequently Asked Questions

Straight answers on the material, samples, pricing, installation and shipping. Missing your question? Ask us on WhatsApp or through the contact page.

What is flexible stone?

Flexible stone is a thin, bendable composite wall finish that reproduces stone and mineral textures such as travertine, limestone, concrete and rammed earth. It is a non-structural decorative material — not quarried natural stone — engineered to be lightweight, easy to cut and suitable for curved surfaces. The full explanation is in our guide: What Is Flexible Stone.

Is flexible stone real natural stone?

No. Our flexible stone is a composite finish with designed stone-look textures. We name collections Travertine-Look, Concrete-Look and so on precisely so nobody mistakes the material identity. When a project needs quarried natural stone, this is a different material with different trade-offs — and we say so.

Where can flexible stone be used?

Interior walls, feature walls, renovation over sound existing surfaces, curved walls and columns, and hotel, retail and restaurant interiors. Exterior use is conditional: it depends on the specific series, its documentation and the exposure — see our approved exterior applications page.

How do I get samples?

Through the Request Samples page: choose one or more collections, tell us the country, application and approximate quantity, and we confirm the sample contents and shipping option before dispatch. Samples ship fast by courier.

Do you publish prices?

We explain how pricing works — collection, texture, size, thickness, quantity, customization, packing and shipping all move the number — and quote each inquiry specifically. See the price guide, then send your quantity and destination for a firm quotation.

What is the MOQ?

MOQ depends on the series and finish and is stated per product at quotation. Trial and project quantities are workable — tell us the real quantity you need and we answer with the honest minimum rather than a blanket number.

Is flexible stone hard to install?

It installs more like a panel than masonry: sound flat substrate, the specified adhesive, ordinary cutting tools, pressing and edge treatment. No wet trades or structural work. Our installation library covers substrates, adhesives, cutting, corners, joints and installing over existing surfaces.

Is flexible stone waterproof or fireproof?

Blanket claims are not specifications. Water behaviour and fire classification are properties of a specific series, thickness and assembly, evidenced by test reports. We share the documents that exist for the quoted series and never generalize one result across the range — see the technical center.

Can you produce custom sizes, colours or textures?

Yes — custom size, colour, texture, pattern, private label and custom packaging are quoted per project, always confirmed on a physical sample before production. See the custom flexible stone page.

How is it packed and shipped?

Sheets ship flat in export cartons with face protection, labelled by series, colour and quantity. Samples go by courier; orders move by courier, air or sea depending on volume and urgency. Details are on the packaging and shipping page.

Do you offer wholesale or trade terms?

Yes. Importers, distributors, contractors, designers and installers work through the Trade page: wholesale pricing, mixed finishes, custom development and export packing, quoted directly against your quantities.

What warranty applies?

Warranty terms are tied to the specific series and its documentation rather than one blanket promise. The warranty page explains what is covered, the installation and care conditions, and how to claim.