Quality Control

Quality Starts With a Physical Sample

Our flexible stone quality workflow starts by identifying the exact product series and recording the approved sample where physical approval is part of the order. The sample, written specification and agreed tolerances work together as the production reference for colour, relief, scale and hand feel.

Pre-Production Confirmation

Before a production run starts, we confirm the full specification against your approved sample and order details: material series, color and texture, dimensions and tolerances, surface finish, and packaging requirements. Ambiguities get resolved at this stage — in writing — not discovered at the port. For custom items, first-run pieces are checked against the sample before the full batch proceeds.

Per-Batch Inspection

Every production batch is inspected against the approved sample before it is released for packing. Inspection covers:

• Color and texture consistency — batch pieces compared directly with the reference sample
• Dimensions and flatness — measured against the confirmed specification
• Surface quality — checks for defects, damage, and finish faults
• Quantity and packing — counts verified, packaging checked against export requirements

Nonconforming findings are recorded and handled against the agreed acceptance criteria before dispatch approval.

Evidence Before Shipment

When pre-dispatch inspection records are included in the order scope, we share the agreed photos or report before release. The record should identify the product, batch or shipment it covers instead of implying that one inspection represents every series.

Acceptance Documentation Support

For project buyers who need formal handover paperwork, we support the acceptance process with the documentation trail from your order: approved sample records, confirmed specifications, batch inspection reports, and shipment photos. Where a project requires specific third-party testing, we will tell you honestly what is available for the material in question rather than inventing certificates — and help arrange testing where it is genuinely needed.

See the Standard for Yourself

The best starting point is the material itself. Request flexible stone samples or get a project quotation and confirm which sample, inspection and packing records apply to the order.