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Project-specific development

Custom Flexible Stone Panels

Updated

Develop custom flexible stone panels through a review of colour, texture, size and project packing. Define the change you need, then approve the physical sample and written details before bulk production to avoid repeat sampling or cutting rework.

Flexible-stone finish samples in different colours and textures with lifted edges

Choose standard samples or custom development

Start with a catalogue sample if an existing finish meets your brief. Send a custom inquiry if you need a change to colour, texture, sheet format or packing. Our panels are an engineered clay-mineral composite (MCM) decorative wall finish; exterior use remains subject to project approval.

Close view of a grey sheet surface texture and lifted edge
Review the texture as well as the sample colour. This appearance reference shows the sheet surface and edge; identify what you want changed rather than relying on a colour name alone.

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RouteChoose it whenMismatch risk and prevention
Catalogue samplesThe finish exists and you need to review it in personPhoto-to-material mismatch: review the sample under project lighting before selection.
Custom developmentColour, texture, size or packing needs a changeAn evolving brief: identify the change and approve the sample and written details.

Browse catalogue finishes · Request standard samples · Send a custom development request

Define what to develop and what to approve

Separate each requested change in the project brief. We review feasibility and development scope before pricing; available dimensions, texture limits, minimum quantity, development charges and timing are confirmed for the specific request.

Development itemWhat you sendWhat must be confirmed
ColourPhysical sample or material palette with the requested colour identifiedThe identified physical sample used as the colour reference
TextureSurface reference and pattern directionDepth and distribution confirmed as producible
SizeDimensioned drawing, wall grid and cut planConfirmed supply size and layout for the selected product
PackagingArea grouping, order lines and destinationWritten protection and labelling requirements

Connect the requested format to the wall grid before approval. Review size, thickness and weight information and include the drawing with your cut plan.

From reference to written approval

A reference image starts the development review. Keep the approved physical sample and written order details as the references for bulk production.

Project drawings, a quantity schedule and finish references on a desk
Illustrative planning reference: send the drawing, finish references and quantity together, and identify the drawing revision used for approval.
  1. 1.Reference review: send the image, sample or drawing and describe the requested change.
  2. 2.Scope review: we review what can be produced and which variables need agreement before pricing.
  3. 3.Sample review: examine the physical sample under project lighting and at the intended viewing distance.
  4. 4.Order confirmation: approve colour, texture, size and packing in writing before bulk production.

Common mistake: approving production from a reference photo alone. Record the sample reference and approved revision, and reconfirm the affected details if the colour or wall layout changes.

Review how sampling connects to the order

Specify packing with the order

Include protection, labels and area grouping in the written order. Identify which finishes belong to each zone and give the destination, then confirm packing requirements before bulk production.

Wrapped panels in a timber frame with edge protection
Example of face and edge protection for a packing discussion; the actual packing is confirmed for the selected order and destination.

When comparing quotations, identify the sampling, cutting and packing scope in each offer so that any repeat sampling, cutting or repacking is visible. Review packing and shipping requirements.

Project questions

Should I request standard samples or custom development?+

Start with catalogue samples for an existing finish. Request a custom review when colour, texture, size or packing needs a change.

When are colour, texture, size and packaging confirmed?+

Define the development scope before pricing, then review the physical sample and confirm the details in writing before bulk production.

Can a reference photo approve production?+

A photo starts the review. Production approval requires the physical sample and written confirmation of the details.

What to send us

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ItemWhy we need itExample format
Finish reference and requested changeIdentify whether an existing finish fits or development is neededCatalogue link, reference image or physical sample with notes
Wall application and environmentReview interior or project-approved exterior wall useSpace description, wall photos and substrate information
Area and quantityDefine the order scopeQuantity schedule with units for each area
Wall grid and dimensionsReview supply format against the wall layoutDimensioned drawing with joints and pattern direction
Packing and labelsDiscuss protection and area groupingWritten requirements by order line or zone
Target schedule and destinationDiscuss development sequence and delivery scopeRequested sample/order dates, city and country or port

We reply within 24 hours.

Send your project details

Method and sources

The development steps follow the published HeyMaterials custom, sample and project-quotation process. The public scope of ASTM D1729-22 concerns visual colour appraisal of opaque materials under diffuse illumination. It is a visual-review reference here; sample acceptance conditions are agreed for the specific order.

ASTM D1729-22 · Sample process · Project quotation scope

Sources checked and content updated on 18 October 2026.